For millions of individuals throughout the world, getting their morning coffee and picking up their kids in the afternoon is a crucial part of the day. It gives them an excuse to go outdoors, take a quick walk, and recharge. How different would our lives be in the twenty-first century if coffee didn’t buzz and excite us? This potential idea might prove terrifying to coffee aficionados.
Crowds are drawn to caffeine because of their want or even need for it, which is why coffee is such a big industry. Today, a cup of coffee is almost always nearby, and in urban areas, it’s difficult to travel more than five minutes without coming across a vendor.
And it’s undeniable that Starbucks is a very popular coffee brand worldwide. To almost everyone, Starbucks is the first stop before work or school, a temporary office, or a hangout location. Starbucks is known for quality coffee and beverages. People go to Starbucks because of their quality coffee and the range of beverages and pastries they offer. Everyone has something they can find and enjoy at Starbucks.
However, due to out-of-control crime rates, the renowned coffee shop brand Starbucks has said it will close 16 profitable U.S. locations in areas with Democratic officials. There will be closures in Los Angeles, Portland, Philadelphia, Seattle, and Washington, D.C., among other locations within a few months.
Senior vice presidents of U.S. operations Debbie Stroud and Denise Nelson wrote a message to Starbucks partners discussing safety and what retailers can do to keep their locations a safe place for consumers to visit. The following is the letter’s publication on the Starbucks website:
“You’ve been open and honest with us about your experience – from what you need to feel your best at work to the many inspirational and heartfelt examples of how you are creating memorable moments for one another and our customers. You also see firsthand the challenges facing our communities – personal safety, racism, lack of access to healthcare, a growing mental health crisis, rising drug use, and more. With stores in thousands of communities across the country, we know these challenges can, at times, play out within our stores too. We read every incident report you file – it’s a lot.”
“We want you to know that creating a safe, welcoming, and kind third place is our top priority. Because simply put, we cannot serve as partners if we don’t first feel safe at work. The question on our minds is: How do we continue to show up for our communities while protecting our partners?”
Furthermore, Stroud and Nelson stated in their letter that they would implement “extensive safety training for all partners, including active shooter drills, mental health first aid training, and our scheduled store training in August.”
The Starbucks letter outlined the chain’s “clear policies and procedures, like our Third Place Policy, Addressing Disruptive Behaviors procedure, when to call 911, how to engage local community resources or social services to support customers in need, protest preparedness, customer restriction procedures, and more,” in addition.
“We hear the challenges facing you in stores, and we all have a lot more to still figure out – but we know we’ll get there because YOU have shown us, time and again, that our stores can be a place of hope, optimism, and community for all. As we move forward, we will continue learning together and share regular updates on this important work,” the letter concludes.
Watch the video below for more details: